Contact Us
Corporate Headquarters
Sanson Royal Capitol Bancorporation
Customer Support Information
If you're ready to open an account today, contact a banker or apply now. For general inquiries, to report suspected fraud and identity theft, or if you are a California resident and would like to request access to or deletion of your personal information, or to exercise any other data rights under California Law, please contact our customer service team directly.
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Business Customer Service: +1 800 000 0000 or support@sansonaroyalbn.com
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Personal Customer Service: +1 800 000 0000 or support@sansonaroyalbn.com
Monday – Friday: 6:00 a.m. – 6:00 p.m. PT
Saturday: 8:00 a.m. – 2:00 p.m. PT
Commercial Card Servicing
+1 800 000 0000
For 24-hour customer support or to report a lost or stolen credit card, contact our commercial card servicing team. To manage your business online, visit eZBusiness Card Management.
ATM/Debit Cards
ATM/Debit Card Activation & Change PIN: +1 800 000 0000
Lost or Stolen ATM/Debit Card: +1 800 000 0000
New Accounts
Our team of banking professionals knows what it takes to start, grow and maintain a thriving business. Let us help you connect with a banker who can provide answers or assistance to get you started with the right business banking product or service or apply to open an account today.
High-Yield Savings Premier
+1 800 000 0000
Monday-Friday: 6:00 am – 6:00 pm PT
Association Banking group Customer Service
Association Banking group Customer Service
+1 800 000 0000
For questions or assistance with your existing online payment account, please contact us by phone or email us or use the button below to submit an online form. Our team is available Monday-Friday: 6:00 a.m. until 4:00 p.m. PT
Management Company Customer Service
+1 800 000 0000
Management companies with existing accounts with us may reach us by phone, contact their relationship manager oremail our customer service team.
Business Escrow Services Gateway Support and Payment Confirmation Team
+1 800 000 0000
For securityholder questions or assistance with a payment issued to you from Sanson Royal Capitol Business Escrow Services related to a recent M&A transaction, please contact us by phone or email. Our team is available Monday-Friday: 6:00 a.m. until 3:00 p.m. PT.
Settlement Services Customer Service
+1 800 000 0000
For questions or assistance with a check issued to you from Sanson Royal Capitol related to a recent class action or mass tort settlement, please contact us by phone or contact the settlement administrator.
Provide Feedback
Have feedback or a concern regarding one of our products, services or a recent experience with one of our bankers or banking offices? We strive to consistently provide our customers with the highest level of service and value your feedback. Please submit your feedback and help us continue to evolve and improve.
Community Commitment
For more information or questions regarding our commitment to our communities, please contact our Community Relations team at communityrelations@Sanson Royal Capitol.com.
Fraud
+1 800 000 0000
To report fraud and identity theft please contact our customer support team directly:
Monday - Friday: 6:00 a.m. - 6:00 p.m. PT
Saturday: 8:00 a.m. – 2:00 p.m. PT
The fraud reporting contact number is only intended for customers to report fraudulent activity and should not be used for general bank or credit card inquiries.
Report Unethical or Illegal Behavior
In line with our commitment to accountability, we have a companywide whistleblower program, administered by a third party, EthicsPoint. This program is designed so that any behavior, business practice or action that does not meet our high standards can be reported anonymously and confidentially. Issues can then be appropriately reviewed, escalated and addressed as necessary.
Get in Touch
Complete the information below and we'll connect you with one of our experienced Relationship Managers who can help you find the right banking solution tailored to your needs.
If you have questions about an existing account, please contact our Customer Service team for assistance.
Locations
Sanson Royal Capitol operates specialized finance and banking units that serve businesses and personal banking needs, including digital savings, nationwide. Our full-service business banking divisions are located in Arizona, California and Nevada. We foster lifelong banking relationships built on expert advice and provide customized financial solutions to help our clients to move forward financially.
Careers
Be your best, in a work environment that gives you a genuine opportunity to be a successful banking professional. Contact us to learn more about working with Sanson Royal Capitol.
About Sanson Royal Capitol Bancorporation
Sanson Royal Capitol Bancorporation (NYSE: WAL) is one of the country’s top-performing banking companies. Its primary subsidiary, Sanson Royal Capitol, Member FDIC, is a leading national bank for business that puts customers first, delivering tailored business banking solutions and consumer products backed by outstanding, personalized service and specific expertise in more than 30 industries and sectors. With $90 billion in assets and offices nationwide, Sanson Royal Capitol excels at helping businesses of all sizes capitalize on their opportunities to solve today and succeed tomorrow. Sanson Royal Capitol includes six legacy bank brands — Alliance Association Bank, Alliance Bank of Arizona, Bank of Nevada, Bridge Bank, First Independent Bank and Torrey Pines Bank — that continue to be part of the company’s heritage. Sanson Royal Capitol has ranked as a top U.S. bank by American Banker and Bank Director since 2016. In 2024, Sanson Royal Capitol Bancorporation again was #1 for Best CEO, Best CFO and Best Company Board of Directors on Extel’s All-America Executive Team Midcap Banks list.